How it works
Lessons
All lessons are carried out online via Zoom. and are one-hour long. Any longer and concentration wanes; any less and it wouldn’t be enough time to work through enough of a topic and have some time for practice questions or exercises.
Students need a device with a webcam, microphone and speakers. I recommend a desktop or laptop computer, but a tablet should also just about work. The student can use a headset but this isn’t necessary and I don’t use one.
I will use a tablet linked to a laptop so that I can be fully flexible with 'inking' onto the documents we are working on.
I don't allow students to take lessons from mobile 'phones - these just aren't suitable for the work we need to do. Ideally, students will be on a stable wireless connection too rather than a mobile connection.
Lessons can be recorded on Zoom upon request, and can be re-watched for a short time - I can send you the Zoom link to access the recording.
Payments
If using a UK bank account, payments are done by Direct Debit using 'GoCardless'. It's an easy way to sort out any fees and it saves you from having to remember to pay a forthcoming invoice - it's all done for you automatically.
I don't take cheques, cash or card payments. This means that when a lesson is booked I invoice the person paying and email it across then set up a direct debit payment to get the payment which is taken a few days later.
Direct debit payments can be one-off or can be setup as ongoing payments, depending on how any given student / their parents wish to pay. No direct debits will ever be taken unless you have received an invoice first.
If someone books a lesson at very short notice, I will take a BACS payment, but still need them to sign up as a customer on my GoCardless for any future payments after that.
If you are an international student and do not have the use of a UK bank account, do not worry - contact me and we can discuss the payment methods I make available to you.

